User Guides & Videos

Guides
Get the most out of your in-store, back office and head office technology with our how-tos and step-by-step guides.
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User Guide evoPOS Version 23.2
Updated in November 2023, this Guide is designed to take users through all the processes and functions in evoPOS
EPOS
User Guide evoBackOffice Version 23.2
Updated in November 2023 this is a guide to the functionality within evoBackOffice working with evoPOS
Back Office
evoMessenger
Instant messaging to POS and back office from anywhere
EPOS
23.2 Enhancements and Changes
Latest updates in evoBOS version 23.2
Back Office
Updating POS Software Version
Restarting the POS, checking for updates.
EPOS
evoConnect
Using the secure remote access function.
Integrations
Alternate Pack Sizes
Stock control of items in alternate pack sizes
Back Office
Bulk Retail Price Changes
Changing prices for groups of products.
Back Office
Bulk Stock Editor
Quickly updating multiple stock items.
Back Office
Editing POS Reports
Customising shift end and day end print outs
EPOS
Future Fuel Price Change
Changing fuel prices in evoBackOffice
Back Office
Setting No Sale Reason Codes
Setting reason codes to improve no sale reporting
Back Office
evoClean
Archiving items marked for deletion
Back Office
evoHHT User Guide
How to use the latest evoHHT
Back Office
Close Shift
Process and options for closing shifts.
EPOS
Day End
How to Day End on the POS
EPOS
Manual Fuel Correction
Correcting fuel sales in evoPOS
EPOS
Prepay Fuel
How to use prepayment for fuel
EPOS
Staff Discounts
How to set up employee discounts
Back Office
Voucher promotions
How to set a PPL discount
Back Office
Fuel Delivery
Entering a fuel delivery in the POS
EPOS
Head Office Updates and Printing SELs
Processing and printing labels for HO price changes
Back Office
No Means of Payment
How to manage NMOP
EPOS
User Permissions
Setting user permissions in BOS and POS
Back Office
evoSCO Call Assistant
Assisting customers on evoSCO
EPOS
EDNs
Processing Electronic Delivery Notes (independant stores)
Back Office
Fuel Price Change
Changing fuel prices at the POS.
EPOS
Integrated PayPoint
Using PayPoint on evoPOS
EPOS
Item Panel
Making changes to the tills item panel
EPOS
Fuel Dispense Limit
How to apply a fuel dispense limit
EPOS
Fuel Pump Test
Processing pump-test transactions at the POS.
EPOS
Shell Carbon Offset
Shell loyalty CO2 offset
EPOS
Merge Stock Items
Combining details of two stock items.
Back Office
Resilience - POS offline
What your POS can and can't do offline
EPOS
Sales Restrictions
How to apply sales restrictions
Back Office
OPT Offline
Dealing with POS OPT offline message.
EPOS
Printing SELs from HHT
How to print shelf edge labels from your HHT
Back Office
eSELs Hints and Tips
Electronic shelf labels hints & tips in evoBackOffice
Back Office
Publication Price Changes
Creating publication items to capture barcode changes.
Back Office
Stock Wastage
Processing wastage.
Back Office
Suspend & Resume
Process and tips for suspended transactions.
EPOS
Value & No Stock Items
Creating and managing different stock types.
Back Office
Auto Ordering
Automatically selecting stock quantities to order
Back Office
No Sale Report
Enhanced report of POS drawer openings
Back Office
Meal Deal Promotion
Creating a meal deal promotion
Back Office
Navarra Vending
Creating item keys for tobacco vending
Integrations
Ordering with evoHHT
Placing an order using evoHHT
Integrations
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