TLM Technologies provide critical support services and technology solutions to the convenience and fuel sector.
Their reliable and responsive team are committed to providing outstanding customer service, working with customers to understand their needs with the flexibility to respond quickly with practical solutions.
As Oracle’s preferred referral partner, TLM Technologies supply and support all Oracle EPOS and back office convenience and fuel systems. MRH Retail, the UK’s largest independent petrol station owner and operator, needed a supplier they could trust to install and support their acquisition of 78 Esso sites across the UK. They decided to use TLM Group Technology for this crucial operation; installing their DOMS, EFT and Oracle EPOS and back office systems across all the new sites.
TLM installed 41 and then 37 new MRH sites over two five day roll-outs. The project was delivered by TLM’s team of highly skilled and experienced installation specialists and TLM continue to support the MRH sites across their network of 400+ sites; both EPOS and back office, hardware and software.
John Lynn, MD at MRH Retail said, ‘TLM Technologies provided an invaluable service when we needed it the most. We asked them to step in and save the day with this roll-out because we knew that their engineers would deliver efficiently without issue, and that we could rely on the TLM team for ongoing support. We were delighted with the sterling effort from the TLM team on this project; all sites opened on day one – the perfect install!’
Lee Papper, TLM Technologies CEO said, ‘everything we do is underpinned by world-class customer service – we believe that happy staff make happy customers. Our culture is built on staff feeling empowered to help and rewarded for care. At TLM, everyone matters. It is this culture that instils the faith that valued customers like MRH have in our team.’